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Covid-19
1 October 2020
We're working normally at present with web orders
and our little shop on Wells quay is open Wednesdays-Saturdays, 11-4. We can only allow one customer or couple in the shop at once and,
as with all shops, face coverings must be worn. Please put your mask on before entering the shop and don't come in with excuses or in a
large group... it's not pleasant or reasonable for our staff to have to deal with. We do offer a 'click and collect' service on this
website if you want to order then pick your soap up, post free, from the shop. We also have an NHS Covid app QR code displayed if anyone has
the app and wants to use it!
Thank you for your understanding. Please stay safe and keep well.
Sara Phillips, Director
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Welcome
 The Natural Soap Company makes some of the most
luxurious and beautiful soaps available anywhere in the world. Tucked away in Wells-next-the-Sea on the
North Norfolk coast, we are one of the oldest commercial handmade soap manufacturers in England. While we long ago
outgrew our kitchen table, we still insist on the finest-quality natural ingredients and only ever use aromatherapy-grade
essential oils for our scents and still hand-make, hand-cut and hand-wrap in small batches
to our own unique, and by some standards decadent, recipes.
Please enjoy your visit to our website – it includes
a safe, secure on-line shop
linked to our first-class mail order service as well as details of our products for both the public and for wholesale and trade customers,
including hotels, B&Bs and shops. And if you're ever in our corner of Norfolk, why not drop in and see
us in our wonderful little shop right on Wells quayside?
— Sara Phillips, founder
Visit our quayside shop
in Wells-next-the-Sea
We offer an efficient mail order service so you can buy our soaps any time you choose from this website. But if
you're out and about in North Norfolk, why not drop into our small but perfectly formed shop right on the quayside in Wells? The Soap Shop offers our
range of luxury soaps and toiletries hand-made just up the road as well as gift baskets, accessories and a sometimes eclectic selection of items from
other producers such as scented candles and holders. The shop is easy to find... it's almost right
under the gantry on the landmark Granary building overlooking the harbour and marshes. It's not all bracing walks, muddy children, crab-lines and buckets you
know... pop in and pamper yourself!
News and other bits and pieces...
Click and Collect service available
Thr 20 Aug 2020
We have introduced a "Click and Collect" service – place your order on the website as usual, then make sure you click the 'Click and Collect' box on the payment screens. Your order will be ready to collect from the Soap Shop from the following Saturday onwards, saving you time, money on postage, and avoiding exposure to too many people. Win win!
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Covid-19 restrictions continue...
Sun 14 Jun 2020
Although normality is returning and The Soap Shop is re-opeing from 1st July (see below), we are not completely back to normal. We are still running our mail order service and we have built up our stocks so everything is available.
However, orders may take longer than usual to be sent out so please be patient. Also, we send our parcels by Royal Mail so you will need to be in or to have a safe place for the postman to leave them.
Thank you for your understanding. Please stay safe and keep well.
- Sara Phillips, Director
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The Soap Shop is now open
Thu 20 Aug 2020
Now that life is returning to some sort of "normality" The Soap Shop here in Wells is now open. Sadly, we are going to ask you to observe some 'rules'...
1) Because the shop is tiny, we can only allow one person in at once (two if they are clearly a couple). Others will be asked to wait outside until the previous customer has exited the shop.
2) It sounds daft in a shop full of soap, but there will be hand sanitiser available by the door and we ask that you use it, please.
3) Although our products are sold on their wonderful scents, we cannot allow you to pick up and sniff the bars or the bottles. Sorry, but you can understand why not... I'm afraid that for now, the rule is "if you touch it, you must buy it".
4) For the moment, we are asking that children do not come into the shop - it's too small and children can't always restrain themselves from touching.
I know it's all a pain, but our first priority is to keep you and Sue, my shop person, safe. We have gloves and masks available if you need them, and we have installed a large screen to avoid the risk from coughing and spluttering!
We are really looking forward to welcoming you to the shop...
Sara
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Older posts...
The Natural Soap Company Limited
2d Maryland, Wells next the Sea, Norfolk NR23 1LY, UK
Telephone 01328 711717 Fax 01328 711747
E-mail
We ship worldwide! Pay in Pounds Sterling, Euros or Dollars on our secure server
Website, images and text Copyright ©1998-2019 The Natural Soap Company Limited.
Website by Strange Software. Site Manager
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Nettle & Rosemary
Made with an infusion of nettle and rosemary leaves and scented with juniper, lavender and rosemary essential oils, this shampoo soap is packed full of nourishing oils to give your hair and scalp a treat. View...
Soap Sudscription - 1 full-size bar sent every month for a year
Try our new subscription service... we'll send you, or the person of your choice, one full-size 100g luxurious handmade soap bar, each and every month for a year. We'll send only fresh stock and work our way through our range to give you a different experience every time. A soapy subscription makes an idea gift for Christmas, a birthday or anniversary or a special thank you as it's something that goes on providing a little treat and a lift for a whole year. Priced at £60 for 12 bars including post & packing, it's great value and works out less than buying the bars individually. View...
Spice Gift Basket
A tempting selection of our products in a presentation box, including 3 full-size soaps (Beez Kneez, Milk Spice and Cardamom & Orange), Grapefruit & Frankincense Foam Bath, Cardamom & Orange Body Lotion, our soothing and popular Calendula balm and a scrunchy... a delightful and long-lasting gift. View...
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