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Closing down due to retirement
6/11/2024

The Natural Soap Company will be closing due to retirement at the end of 2024. I'm afraid we can't accept any more on-line orders at the moment, but our Soap Shop on Wells quay is open on Wednesday 4 December to Saturday 7 December, 11am to 4pm. Please see the notice below for more information.

Sara

Welcome

The Natural Soap Company makes some of the most luxurious and beautiful soaps available anywhere in the world. Tucked away in Wells-next-the-Sea on the North Norfolk coast, we are one of the oldest commercial handmade soap manufacturers in England. While we long ago outgrew our kitchen table, we still insist on the finest-quality natural ingredients and only ever use aromatherapy-grade essential oils for our scents and still hand-make, hand-cut and hand-wrap in small batches to our own unique, and by some standards decadent, recipes.

Please enjoy your visit to our website – it includes a safe, secure on-line shop linked to our first-class mail order service as well as details of our products for both the public and for wholesale and trade customers, including hotels, B&Bs and shops. And if you're ever in our corner of Norfolk, why not drop in and see us in our wonderful little shop right on Wells quayside?
    — Sara Phillips, founder

Visit our quayside shop
in Wells-next-the-Sea

We offer an efficient mail order service so you can buy our soaps any time you choose from this website. But if you're out and about in North Norfolk, why not drop into our small but perfectly formed shop right on the quayside in Wells? The Soap Shop offers our range of luxury soaps and toiletries hand-made just up the road as well as gift baskets, accessories and a sometimes eclectic selection of items from other producers such as scented candles and holders. The shop is easy to find... it's almost right under the gantry on the landmark Granary building overlooking the harbour and marshes. It's not all bracing walks, muddy children, crab-lines and buckets you know... pop in and pamper yourself!

We will be open on Wednesday 4 December, Thursday 5 December, Friday 6 December and Saturday 7 December, 11am to 4pm. We have limited stock of some items, as we are closing down, but please do come and see us if you are in Wells.

News and other bits and pieces...

Closing down due to retirement
Wed 6 Nov 2024

All things must come to an end and after 26 years of making and selling soap on a scale I never expected, I'm closing The Natural Soap Company at the end of 2024. All of us, with the exception of Ohla, our wonderful Ukrainian soap maker, are at, past or nearing retirement age and it's not practical for us to go on.

It's been an exciting journey and both lots of fun and lots of hard work and I'd like to thank all our staff, past and present, and particularly all of you, our customers, who have made it such a success over the years. We have done a lot of trade and wholesale business but from the very first days, our retail direct-to-customer sales in person, from our shop and particularly from this website have been the lifeblood of the company.

Our on-line presence during these years makes this one of the oldest websites you may have ordered from... there's not many places where the shopping cart software has been running, with the odd tweak now and again, for over 20 years. However, the process of stopping isn't easy and we are very busy dealing with everything that needs to be done and with outstanding orders. As a result we have taken a reluctant decision to stop accepting further on-line orders while we, almost literally, clear the decks and take stock.

So I'm afraid, for now, we've turned off our shopping cart and we're sorry to disappoint our regular customers. If you're here looking for Christmas presents, you will sadly have to find alternatives.

Our shop in Wells will hopefully be open on reduced hours – Wednesdays and Saturdays from 11am-4pm – until mid December.

We are intending to hold a traditional closing down sale in the next few weeks when we will make remaining stock available in the shop and back on this website... but it will be a limited selection of products, limited stock and on a first-come, first served basis. If you're interested, please do come back and check the site over the next few weeks.

Thank you, again, for all your support over the years.

All the best

— Sara

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The Natural Soap Company Limited

2d Maryland, Wells next the Sea, Norfolk NR23 1LY, UK
Telephone 01328 711717
E-mail

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