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Getting back to normal
Fri 10 July 2020

Our little shop on Wells quay is now back open Wednesdays-Saturdays, 11-3 — one customer or couple in the shop at once please! We've also introduced a 'click and collect' service on this website; if you live locally or are visiting the area, choose 'click and collect' when you view your shopping basket and you can pick your order up, post free, from the shop. We're busy making soap, have stock of most of our products and are back to our usual turnaround for sending orders out (although our postmen and women still seem to be very busy and orders may take a little longer than usual to arrive).

Thank you for your understanding. Please stay safe and keep well.

Sara Phillips, Director 

 

Welcome

The Natural Soap Company makes some of the most luxurious and beautiful soaps available anywhere in the world. Tucked away in Wells-next-the-Sea on the North Norfolk coast, we are one of the oldest commercial handmade soap manufacturers in England. While we long ago outgrew our kitchen table, we still insist on the finest-quality natural ingredients and only ever use aromatherapy-grade essential oils for our scents and still hand-make, hand-cut and hand-wrap in small batches to our own unique, and by some standards decadent, recipes.

Please enjoy your visit to our website – it includes a safe, secure on-line shop linked to our first-class mail order service as well as details of our products for both the public and for wholesale and trade customers, including hotels, B&Bs and shops. And if you're ever in our corner of Norfolk, why not drop in and see us in our wonderful little shop right on Wells quayside?
    — Sara Phillips, founder

Visit our quayside shop
in Wells-next-the-Sea

The Soap Shop, Quayside, Wells next the Sea

We offer an efficient mail order service so you can buy our soaps any time you choose from this website. But if you're out and about in North Norfolk, why not drop into our small but perfectly formed shop right on the quayside in Wells? The Soap Shop offers our range of luxury soaps and toiletries hand-made just up the road as well as gift baskets, accessories and a sometimes eclectic selection of items from other producers such as scented candles and holders. The shop is easy to find... it's almost right under the gantry on the landmark Granary building overlooking the harbour and marshes. It's not all bracing walks, muddy children, crab-lines and buckets you know... pop in and pamper yourself!

News and other bits and pieces...

Covid-19 restrictions continue...
Sun 14 Jun 2020

Although normality is returning and The Soap Shop is re-opeing from 1st July (see below), we are not completely back to normal. We are still running our mail order service and we have built up our stocks so everything is available.

However, orders may take longer than usual to be sent out so please be patient. Also, we send our parcels by Royal Mail so you will need to be in or to have a safe place for the postman to leave them.

Thank you for your understanding. Please stay safe and keep well.

- Sara Phillips, Director 

The Soap Shop is re-opening
Sun 14 Jun 2020

Now that life is returning to some sort of "normality" we have taken the decision to re-open The Soap Shop here in Wells on Wednesday 1 July from 11am. Sadly, we are going to ask you to observe some 'rules'...

1) Because the shop is tiny, we can only allow one person in at once (two if they are clearly a couple). Others will be asked to wait outside until the previous customer has exited the shop.

2) It sounds daft in a shop full of soap, but there will be hand sanitiser available by the door and we ask that you use it, please.

3) Although our products are sold on their wonderful scents, we cannot allow you to pick up and sniff the bars or the bottles. Sorry, but you can understand why not... I'm afraid that for now, the rule is "if you touch it, you must buy it".

4) For the moment, we are asking that children do not come into the shop - it's too small and children can't always restrain themselves from touching.

I know it's all a pain, but our first priority is to keep you and Sue, my shop person, safe. We have gloves and masks available if you need them, and we have installed a large screen to avoid the risk from coughing and spluttering!

Finally, we will be introducing a "Click and Collect" service soon - watch this space!

We are really looking forward to welcoming you to the shop... see you on 1st July.

Sara

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The Natural Soap Company Limited
2d Maryland, Wells next the Sea, Norfolk NR23 1LY, UK
Telephone 01328 711717 Fax 01328 711747
E-mail

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Website by Strange Software. Site Manager

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